I know that I have cashable funds in my account, but I have not yet received any funds in my bank account or e-wallet. Why?

You have probably not verified your account information - please check this in your profile. If verification was successful, determine how much time has passed since you requested the withdrawal. Depending on your payment method, it may take up to 10 business days to withdraw. However, you can withdraw your winnings almost instantly using a crypto wallet.