1. If the player has a complaint, he/she can contact Viparabclub via the following ways:

1.1. Live chat

1.2. Email customer service via [email protected]

2. Viparabclub will use its best efforts to resolve a reported matter promptly.

3. If the player has a query with regards to transactions, he/she may contact Viparabclub via [email protected] with details of the query. Viparabclub reviews any queried or disputed transactions. Viparabclub's judgment is final.

4. If for some reason the player isn’t satisfied with the resolution offered by Viparabclub, he/she can complain to the Curaçao eGaming Commission